Terms & Policies

Please carefully read these terms of use and conditions of sale before placing an order, whether online or via another accepted method for placing orders, or otherwise using or relying on this website.

Your appointments are very important to the team members of Ted Morgan Hair, it is reserved especially for you, we understand that sometimes appointment adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and guests on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago

We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc.  It happens, we know! However, if you are running late this can affect the remainder of our teams’ day by delaying them for their guests who come in on time.  For this reason, we have set a few general ground rules for such situations. Guests will generally be allowed a 10 minute grace period.  After that time, we will call to check in on you.  If you are able to make it in time for your entire service to be completed, great!  If not, you may have to forgo parts of the service in order to keep it in the time allotted for you.  Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day!  

Again, please remember that your appointments are reserved for you and only you.  These policies allow us the opportunity to alert our standby guests of any openings, therefore allowing us to provide the best service possible.  We very much appreciate your business and compliance with our policies.

We always want you to be 100% satisfied with your services.  If you are not 100% satisfied we ask that you contact us within 7 days of your appointment so that we may schedule you to have your services corrected free of charge.  Any issues reported longer than 14 days from the original appointment date will not immediately be considered a redo but will be assessed on a case by case basis.

As a courtesy to other guests, please silence your cell phones and other devices.   Thank you.

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GOOD SALON GUIDE AWARD FOR

TED MORGAN HAIR

The Good Salon Guide, the only independent guide to quality standards in hairdressing and beauty, is delighted to announce that Ted Morgan Hair,Motor City, Dubai was recently awarded a 5 Star rating.

The Good Salon Guide is the easiest and most reliable means of checking out the best salons in any area. Recognised salons are visited and objectively assessed by top industry professionals, giving potential clients confidence in their choice. Salons are regularly reassessed to ensure standards are maintained so membership is as good as a personal recommendation! After 25 years promoting the best salons in the UK and Europe, Good Salon Guide has recently expanded into the UAE and is delighted to welcome Ted Morgan Hair as one of our founder members.

Gareth Penn,Managing Director of the Good Salon Guide, said: “I am delighted that Ted Morgan Hair has succeeded in reaching the standards required to become a member of the Good Salon Guide. Being in the Guide means a salon is among the best in the country which undoubtedly attracts new business and makes existing clients feel good. For salon owners, membership brings a whole host of free services including business advice, the chance to feature in our magazines and on-line media as well as great offers.”

Emma-Louise Morgan, the salon owner of Ted Morgan Hair, added: “Being a member of the Good Salon Guide shows we are a fantastic salon in every way. It’s great not only for our clients, but for our team to know the salon has reached such high standards. It makes us all very excited about the future of our salon.”

Further details can be seen on the Good Salon Guide website: www.goodsalonguide.com